Medical Record Retrieval

Cotiviti's Medical Record Retrieval solution offers comprehensive, web-based medical record retrieval, aggregation, indexing, and storage—fulfilling even high-volume record requests with minimal disruption to providers and their office staff.

Cotiviti deploys a range of capabilities to meet providers' preferences for retrieval methods and for accurate record location. Our digital-first approach helps streamline outreach efforts, with a range of tactics to overcome barriers and achieve project completion. Achieve optimal retrieval strategies and achieve stronger results thanks to our long-term expertise, expert processes, and data management on provider preferences and performance.

Medical Record Retrieval also prioritizes interoperability. Plans benefit from high-quality data sourced from a growing network of hospital connections, health information exchanges (HIEs), and EMR vendors. Our strategic digital data partnerships and network management help increase the number of charts captured digitally, obtaining clinical data in the C-CDA r2.1 or FHIR format.

Medical Record Retrieval results

Medical Record Retrieval benefits

Gain retrieval efficiency and lower provider abrasion with our proprietary record retrieval software and processes, with features that include:

• Provider insights. Before outreach, we match provider data found within the approved chase with industry data as well as an extensive proprietary database of historical provider data to reflect the most current provider preferences and locations.
• Configurable retrieval process. We help optimize retrieval and prioritize provider requests with a solution that can configure processes for various modes of retrieval. Our fully integrated scheduling and project management system contains detailed provider information that can be tracked, stored, and managed to determine the optimal method for retrieval.
• Client-facing platform. Applications accessed via our client retrieval portal allow clients to track requests in real time, view detailed notes and alerts from Cotiviti retrieval agents, and manage post-retrieval project workflows.
• Ability to scale. Medical Record Retrieval is adaptable to plans of all sizes, available for a variety of different project and plan needs, all with the same high level of support.
• Range of applications. Medical Record Retrieval can be applied to a wide number of purposes including, but not limited to:
• HEDIS reporting
• Star Ratings initiatives
• Risk adjustment
• Clinical chart (DRG) review

HEDIS® is a registered trademark of the National Committee for Quality Assurance.