Client Center

Access your Cotiviti solutions

Here, we provide a point of access for many of our solutions. If you are a new user, please contact your Client Engagement team member to discuss your access needs.

CMS RAC Region 2&3

CMS RAC Region 4


Clients with access to MyCotiviti can create and track ticket requests, search the knowledge base for popular articles and issue troubleshooting, and view the latest release notes / known issues user documentation.


Clients with access to CotivitiConnect can use this portal to access their applications; monitor the status of cases and discussions with our client engagement team; ask questions; and find information in our knowledge base.

Medical Record Retrieval

Healthcare payers use this portal to request medical records, track the retrieval process in real time, view notes recorded by our agents, and access digitized records.

Network Intelligence Risk-Readiness® Platform

Payers can use this platform to access Network Intelligence analytics, benchmarks, and reports.

Network Intelligence U

Our interactive learning center offers trips, tricks, tutorials, and functionally oriented resources to help healthcare payers and providers understand and interpret information about Network Intelligence healthcare value scores.

Cotiviti Retail Connect

Cotiviti Retail Connect can manage and track the status of clients' recovery audits, generate reports, and analyze data.

Audit Link

Audit Link allows Cotiviti Retail clients’ vendors and suppliers to collaborate with the audit team by viewing and approving their audit recovery claims.

Risk Adjustment Solutions

Clients with access to Risk Adjustment Services can use this to access their applications that provide risk adjustment services and support for their health plan.

Contact our client support team

Looking for immediate assistance with your Cotiviti solutions?
Contact our enterprise help desk by phone or email, and we’ll ensure that your questions are answered.

(888) 275-8749