Enhancing impact at every stage

In 2025, Cotiviti acquired Edifecs to further our vision to enable a high-quality and viable healthcare system. Together, we empower healthcare organizations to better identify risk burden and gap closure to drive high-quality care.

Our risk adjustment portfolio includes prospective, concurrent, and retrospective risk adjustment capabilities. This comprehensive approach helps organizations proactively manage member risk, overcome fragmentation, and enhance the performance of payer and provider programs.

Bringing together industry-leading services, analytics, and advanced technologies, we support operational excellence, help optimize results, and deliver value at every step of the risk adjustment lifecycle.

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Delivering greater value, innovation, and partnership

Combining expert services with advanced technology, we are a trusted partner to help optimize payer and provider strategies and results.

Excellence at any scale

Proven track record of supporting target achievement and improving results

Strengthened compliance

Dedicated, built-in technology and expert quality processes

Enhanced performance

Elevating your teams with curated insights

Retrospective risk adjustment

Deploy a complete retrospective offering, leveraging analytics, technology, and strategic services to improve program performance and support better results.

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Suspect Analytics

A strong analytics foundation is key to improving risk adjustment efficiency and results. However, identifying the right priorities can be a challenge.

Cotiviti's Suspect Analytics solution helps plans:

  • Identify members with a higher probability of missing or incomplete conditions
  • Prioritize and target opportunities to focus on
  • Gain key insights to assess member risk and optimize risk adjustment programs

Learn more about Suspect Analytics

 

Medical Record Retrieval

Health plans need to acquire, exchange, and share large volumes of clinical data to support appropriate reimbursement and high-quality member care. A successful retrieval solution is designed to operate efficiently at scale and allows health plans to conduct outreach in a coordinated, minimally intrusive manner using a range of options from EMR integration to traditional mail and fax.

Cotiviti's Medical Record Retrieval solution features:

  • Capacity for high-volume record requests with minimal disruption to providers and their office staff
  • Strong digital capabilities, datasets, and processes to help address gaps and improve data
  • Various modes and configurable options for configurable retrieval and provider requests

Learn more about Medical Record Retrieval

 

Medical Record Coding

Medical record coding is complex, with guidelines and requirements that are constantly changing and evolving. Health plans need a partner to reduce complexity and manage coding compliantly, efficiently, and effectively at scale.

Our Medical Record Coding services support healthcare organizations to accurately capture their population risk while delivering high quality results. It leverages natural language processing (NLP) technologies to augment coding efficiency, combining them with expert oversight, an in-depth understanding of the healthcare industry, and proven best practices and quality processes to help optimize results and compliance.

Learn more about Medical Record Coding

Second Level Review

We also offer Second Level Review for charts previously coded, enabling health plans to add a layer of protection and to optimize results with our coding and quality assurance expertise. This solution focuses on:

  • Reducing compliance risk by correcting unsupported conditions from the first-pass review
  • Improving the capture of incremental coding opportunities
  • Supporting accurate capture of population risk with enhanced coding specificity

Learn more about Second Level Review

Retrospective Review

Coding oversights are a risk for healthcare organization. Over time, errors add up, making it much harder for health plans and providers to identify risk-adjustable opportunities, intervene early, and deliver the best possible care quality and outcomes. Our Retrospective Review coding platform helps health plans and providers to:

  • Improve both coding productivity and accuracy
  • Strengthen compliance with regulatory requirements
  • Enhance risk-adjusted revenue integrity
  • Optimize value-based program performance

Learn more about Retrospective Review


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Prospective and concurrent risk adjustment

Streamline risk adjustment operations between payers and providers.

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Member Suspecting

Identifying clinical indicators and flagging risk-adjustable opportunities are essential for complete and accurate risk adjustment coding. Being aware of these opportunities is key—but the ability to quickly act on them is even more important.

Our Member Suspecting solution leverages industry-leading NLP to:

  • Quickly scan and analyze historical patient data across all sources and formats
  • Present suspected risk-adjustable conditions within the provider’s clinical workflow
  • Help predict gaps and support proactive action

Our Engagement solutions empower health plans with multi-channel communications to help target the right member with the right message at the right time—an increasingly difficult task amid an oversaturated communications landscape. These solutions help to:

  • Drive member action and improve health outcomes with better engagement
  • Optimize member identification and outreach
  • Enable collaboration across payers, providers, and members for better care

Learn more about Member Suspecting

Pre-Visit Prep

Opportunities for effective risk adjustment can arise long before the patient encounter begins. Unfortunately, the density of information in a patient’s chart can make it difficult for providers to cut through the noise and identify where they should focus. And identifying patient condition insights is only the beginning—delivering insights to clinicians during the patient encounter is critical in converting insights to actions.

Our Pre-Visit Prep solution leverages AI and NLP to help care teams reduce chart review workload, identify the right clinical information, and capitalize on opportunities to close care and diagnosis gaps upstream. It helps to: 

  • Put the most meaningful clinical information front and center
  • Get in-depth insights into your risk adjustment operations with self-service reporting
  • Deliver more comprehensive care and support value-based care funding

Learn more about Pre-Visit Prep

Post-Visit Review

Shift risk adjustment closer to the encounter to reduce gaps and facilitate the accurate, complete capture of population needs.

Our Post-Visit Review solution leverages AI and NLP to analyze encounter clinical data and quickly reconcile it with hierarchal condition category (HCC) codes on the claim. Available as a SaaS or service solution, Post-Visit Review helps to:

  • Reduce organizational dependence on retrospective reviews
  • Identify supported diagnoses with AI analysis of structured and unstructured chart data
  • Manage all risk-based contracts through one uniform workflow

Learn more about Post-Visit Review

Concurrent Risk Adjustment

Our Concurrent Risk Adjustment solution helps managed care organizations (MCOs) and payers serving other at-risk markets to address risk adjustment gaps early. Respecting state regulatory constraints, Concurrent Risk Adjustment helps to close gaps and support accurate capture of chronic conditions before the claim transaction is adjudicated. This solution allows plans to:

  • Flag open risk adjustment gaps in near real-time
  • Reduce the administrative burden for your provider network
  • Gain a more comprehensive view of the care required for each member

Learn more about Concurrent Risk Adjustment


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Submissions

Encounter Management

Ensuring the accuracy of risk-adjusted revenue data and staying compliant with submissions guidelines are common challenges for managed care plans. And if that’s not enough, managed care plans also must navigate frequent changes to regulatory requirements, state-specific nuances, and the complexities of using multiple submission systems.

Our Encounter Management solution helps health plans overcome these challenges. This solution features dedicated AI-enabled analytics and workflows that help to:

  • Break down encounter operations silos
  • Support submission accuracy
  • Help ensure compliance across all managed care lines of business

Learn more about Encounter Management

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Risk Assessment

DxCG Intelligence

Our DxCG Intelligence solution analyzes and helps manage the clinical and financial risks associated with caring for populations. The solution features:

  • Proprietary predictive models to help translate healthcare data into individual risk scores
  • Group-level predictive results to address critical questions about healthcare efficiency
  • Empowerment across budgeting and underwriting, medical management, and performance assessment

Learn more about DxCG Intelligence

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With a focus on driving more informed decisions, Cotiviti's Health Enablement solutions enable healthcare organizations to knock down internal silos, effectively collaborate within their own teams and external partners, and ultimately improve care delivery and outcomes.

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Download the Risk Adjustment brochure