Our goal is for you to easily be able to interact with us – when and how you need it. If you are new to the CMS recovery audit contractor (RAC) program, or just new to working with Cotiviti, we have resources to help.
To get started, please consider viewing and/or downloading the provider resources overview. This will provide an introduction of who Cotiviti is and what regions we service, highlight some key differences between this and the prior RAC contract, and show you the resources Cotiviti offers - including the provider portal where you can check review status, update your contact information and more.
If you have any questions, please contact us. Provider service specialists are available Monday through Friday from 8:00am through 6:30pm EST at 866-360-2507 or firstname.lastname@example.org.
Click here for the CMS RAC Provider Resources page and bookmark that page for future use.
Click to Download Adobe Acrobat Reader if you need it.