CMS RAC

Client Center

Access your Cotiviti solutions

Here, we provide a point of access for many of our solutions. If you are a new user, please contact your Client Engagement team member to discuss your access needs.

CMS RAC Region 3

  • MyCotiviti

    Clients with access to MyCotiviti can create and track ticket requests, search the knowledge base for popular articles and issue troubleshooting, and view the latest release notes / known issues user documentation.

  • CotivitiConnect

    Clients with access to CotivitiConnect can use this portal to access their applications; monitor the status of cases and discussions with our client engagement team; ask questions; and find information in our knowledge base.Card Body

  • Medical Record Retrieval

    Healthcare payers use this portal to request medical records, track the retrieval process in real time, view notes recorded by our agents, and access digitized records.

  • Cotiviti Retail Connect

    Cotiviti Retail Connect can manage and track the status of clients' recovery audits, generate reports, and analyze data.

  • Audit Link

    Audit Link allows Cotiviti Retail clients’ vendors and suppliers to collaborate with the audit team by viewing and approving their audit recovery claims.

  • Risk Adjustment Solutions

    Clients with access to Risk Adjustment Services can use this to access their applications that provide risk adjustment services and support for their health plan.

  • CORE

    Get certified to perform necessary requirements to show implementation of CORE Rules. Already a registered CORE Stakeholder? Use your current username and password to log in.

  • Compliance Online

    Access our subscription-based service for HIPAA testing & certification. It provides services for healthcare professionals working towards implementing transaction- based interoperability solutions using healthcare transaction standards.

  • Commerce Desk

    Subscribe to our industry resource site to get access to EDI standards-based information, testing services, and much more.

  • Service Desk (Edifecs)

    Utilize our self-service customer support portal to access resources and product information and updates. Plus, get online visibility to your support issues and other expert technical support information.

Contact our client support team

Looking for immediate assistance with your Cotiviti solutions?
Contact our enterprise help desk by phone or email, and we’ll ensure that your questions are answered.

(888) 275-8749
clientsupport@cotiviti.com