Eliza Member Health Engagement is part of
Cotiviti's Consumer Engagement portfolio.
Top priorities for health plans revolve around improved quality, better cost management, incremental revenue generation, and a better consumer experience. All of these rely on premium member engagement—when members engage, everyone wins. It improves their health and satisfaction, as well as your quality ratings and profitability. But many health plans aren’t sure where to start or take a one-size-fits-all approach.
of members engaged found Eliza outreaches helpful.
Eliza is a member engagement engine that motivates members to take meaningful action. We do this using a highly tailored approach, rooted in empathy and behavioral science. Communications are based in conversations with members that allow healthcare organizations to collect valuable member-reported information that cannot be found on a claim. This information feeds the development of robust member profiles, which can be analyzed and leveraged in future engagements to deliver an enhanced member experience. Combining technology with the proper data and analytics, as well as a clear user experience, Eliza is built to augment and improve, making it easy to implement and to scale.
higher rate in breast cancer screening
higher rate of colorectal cancer screening
increase in comprehensive diabetes care measures
Eliza's flexible solution suite helps healthcare organizations improve member engagement, resulting in:
Eliza® is a registered trademark of Cotiviti, Inc.
Eliza is specifically engineered to improve member engagement through the consideration of multiple factors, including: